Are you an organised and detail-driven administrator who enjoys supporting a busy sales team and ensuring cases move smoothly from enquiry to underwriting?

Do you enjoy working in a fast-paced environment where accuracy, organisation and great communication help keep deals progressing?

If this sounds like you, then this could be the perfect next step in your career. Apply today and let’s grow together at West One Loans.

Key Accountabilities

• Support the Bridging Sales team by preparing and issuing terms, application packs and documentation accurately within agreed SLAs.

• Review new applications, check required information and progress cases to underwriting.

• Maintain accurate records on internal systems, ensuring case notes and intermediary details are kept up to date.

• Communicate with brokers and introducers via phone and email to resolve queries and keep cases progressing.

• Maintain intermediary records, including onboarding new firms/brokers and updating documentation where required.

• Assist with bridging enquiries, support inbound calls and highlight opportunities to the BDM team where appropriate.

• Provide administrative support to the sales team and assist regional teams during busy periods.

Skills & Competencies

• Strong organisation and attention to detail

• Clear and professional communication skills

• Ability to multitask and prioritise workload

• Good administrative and system skills

• Calm, reliable and able to work to deadlines

Knowledge & Qualifications

• Previous experience in an administrative role

• Experience within financial services or bridging finance desirable but not essential

• Strong PC skills including Outlook, Word and Excel

Personal Attributes

• Strong communicator

• Team player with a positive attitude

• Approachable and reliable

• Self-motivated and organised

• Flexible and resilient when managing workload

Why Join Us?

At West One Loans, we’re growing fast and looking for ambitious people who want to be part of our exciting journey. We’ll give you the tools, training, and support you need to succeed, while offering clear opportunities to progress your career.

Alongside this, we offer a strong benefits package, including private medical healthcare, 25 days’ annual leave, paid volunteering days, and a host of additional benefits.

If you’re ready to build your career with a Specialist Lender and make an impact - click apply today!